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TracRac, Inc. Limited WARRANTY

Thanks for purchasing a TracRac, Inc. product. We proudly make our truck racks in the USA -- and we stand behind them. We thoroughly inspect every product before shipment, and warrant them to the original purchaser to be free from defects in materials and workmanship for a period of 24 months from the date of purchase.
In the unlikely event that trouble develops during the warranty period, please:
Contact TracRac for a return authorization number and instructions
If our inspection shows defective materials or workmanship, we will repair or replace the product (at our discretion) at no charge. We will return the product to you at our expense.
Proof of purchase is required.
Certain restrictions apply:
This warranty does not apply to normal wear and tear.
Any damage caused by careless, unsafe, excessive use, improper handling, improper installation or alteration are not covered. Overloading beyond rated capacity, accidents, or repairs attempted by anyone other than TracRac personnel or our Authorized Dealers are not covered.
This warranty applies in lieu of any other warranties, expressed or implied (including implied warranties of merchantability and fitness for a particular purpose). Variations of its terms are not authorized.
The foregoing obligation is TracRac’s sole liability under this or any other implied warranty, and under no circumstances shall TracRac be liable for any special, indirect, incidental or consequential damage, whether arising out of breach of warranty, breach of contract or otherwise.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
This warranty is valid only in the United States of America
To activate your warranty -- and to take advantage of our special promotions, new product releases, & product upgrades -- please complete all fields on thisform and submit to TracRac Inc.


Remember:
Your Warranty is not in effect unless we receive this completed form within 10 days from your date of purchase.
Thanks
Address
City
State
Zip code
Phone
Email


Date of purchase

Purchase price

Model name (Example: T-Rac Pro)

Item number (Example: 22940)

Where did you purchase this product?

Store name:

What event, if any, triggered the purchase of your rack?

What product features most influenced this purchase?

How did you first learn about this product?

Where did you go in order to gather additional information about the rack before making your purchase decision?

Which one of the following statements best describes your rationale for your purchase?

Where do you plan to use this product?

Who made the decision to purchase this product?

What do you carry on your rack?


Do you have any suggestions as to how we can improve the product?

What other brands did you consider before buying this TracRac product?

Date of birth

Gender?

Marital staus?

Including yourself, how many people in your household?
Children
Adults

Education?

Which best describes your family income ?


Anything else we should know?

 

TracRac pickup truck

Contact

TracRac, Inc.
994 Jefferson St.
Fall River, MA 02721

Call 1-800-501-1587 toll free to talk directly to Customer Service who can handle any product or service concern you may have.

email: info@tracrac.com